FREQUENTLY ASKED QUESTIONS
What hours are you open?
We are opened 7 days a week and after hours. Our trading hours are 7 am-8 pm.
Do you do Pink Slips?
Yes, we do mobile pink slips which means we can conduct an eSafety check at your home or workplace.
How long are Pink Slips valid for?
Pink Slips pass notices are valid for 42 days and fail notices are valid for 14 days.
Are there any hidden costs in your quote?
We provide itemised quotes to our customers so they will know exactly what they will be paying upon completion of the job. If there is something else that needs to be repaired this will always be discussed with the customer first to get approval before any works are done.
How do I know if the parts were replaced?
Our mechanics keep the parts that they pull out and happily explain and show to our customers what is wrong with the car part that was replaced.
Will we do an unseen pink slip?
No, We take our licence very seriously and have worked very hard to obtain our trade. Our pink slips are conducted in accordance with the Roads & Maritime Services.
What methods of payment do you accept?
We accept EFTPOS, direct Osko (or similar) bank transfer & Afterpay
Is your business licensed and insured?
Our business is licensed and insured with fully qualified technicians that have many years of experience.
Do you do Pre-Purchase Inspections?
Yes, we do pre-purchase inspections for a wide range of vehicles, please refer to our pre-purchase inspection page for more information.
How often should I change my engine oil?
A good rule of thumb is to change your oil every 5,000KMs. However, follow your vehicle manufacturer’s recommendations that are listed in your logbook. This will specify the frequency for an oil change for your driving conditions. The frequency of your oil and filter changes should follow the manufacturer's recommendations.
What is the difference between a Logbook Service and Minor Car Service?
Basic Car Service
- Only replaces the engine oil and oil filter; and
- It is often referred to as a ‘general’ or ‘minor’ service.
There are several checks conducted during this service to ensure your car is safe to drive.
Logbook Service
- These are a series of scheduled services that are recommended by the car’s manufacturer at a particular time or kilometre interval;
- Each logbook service is different as they are specific to the make and model of your vehicle.
Do you offer Brake Services?
Yes, give us a call today for a free quote for any brake repairs.